Queue Management Solution
Cost-efficient solution to optimise customer-flow and queue management
Combining feature-rich, multi-channel content management with ticket or ticket less based queue management with support for multiple users, Queue Management is an essential tool for retailers, local authorities and branch managers, alike.
QMS gives your clients the facility to apply to be in a virtual queue, allowing them to sit in the comfort of a waiting area, or for them to browse other services and products offered. This directly increases the chance of further sales, whilst at the same time improving the customers’ experiences.
Alternatively, the ticket less system offers visual information and entertainment to the customer whilst waiting in the queue to be served.
QMS Product Overview pdf
QMS Benefits
Comprehensive customer journey management system
Ticket or non-Ticket based solutions
Supports virtually any touch screen or kiosk
Centralised and remote management and administration capability
Operator Consoles available as application or web browser
Integrate call-forward information with promotional / infotainment digital media content